Contact Us

Where can I apply for Rental, Utility and Mortgage assistance?

If you live in Doña Ana County – Apply Here
If you live in Bernalillo County, outside of ABQ city limits – Apply Here
If you live in any New Mexico county or within the Albuquerque city limits – Apply Here
If you are a homeowner in New Mexico in need of utility assistance – Apply Here

If you are a homeowner in New Mexico in need of mortgage assistance – Apply Here

*Please Note: ERAP applicants will be receiving application status emails from DFARental.Programs@state.nm.us. Please be sure to monitor SPAM and JUNK folders for these emails.

What Documents do I Need to Apply?

Applicants will be required to provide documentation showing:

The applicant is renting a residential dwelling
That the applicant lives in NM
That the applicant has been indirectly or directly impacted by COVID-19
At least one household member is at risk of homelessness or housing instability
The applicant’s household is under the Program Income Limits

I understand. I’m ready to apply.

If you are having trouble with the application, please call 1-833-485-1334 to speak to a representative

Applications will be accepted, processed, and awarded until September 30, 2022

Emergency Rental Assistance Program

For individuals seeking application assistance or checking on the status of your application, please contact us below.

1-833-485-1334

Email: DFARental.Programs@state.nm.us

Department of Finance & Administration
Attention: ERAP
407 Galisteo, Santa Fe, NM 87501

Landlord Liaisons

Landlords and property managers seeking assistance on applications, status of payments, or other information relevant to ERAP, please contact the number below.

(505) 827-3083

Utility Liaison

Utility providers seeking assistance on applications, status of payments, and other information relevant to ERAP, please contact the number below.

(505) 827-3095

Bulk Processing Inquiry

If you are a vendor interested in participating in bulk payments or have inquiries about the status of your bulk payment, please contact the numbers below.

(505) 827-3095

(505) 827-3069

(505) 827-3052

ERAP Constituent Concerns

For general concerns and feedback on the ERAP application, please contact the email or phone number below.

Email: ERAP.Concerns@state.nm.us

(505) 827-3076

Media Inquiries

If you are a member of the press and would like to speak to an ERAP spokesperson, please contact us below.