As of May 19, 2022, we have issued 54,584 awards totaling $130,361,443.21

1-833-485-1334
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Emergency Rental Assistance Program Logo

HOW CAN I APPLY FOR ASSISTANCE?

Rental and Utility Assistance

  • Doña Ana County – Apply Here
  • Bernalillo County, outside of Albuquerque limits – Apply Here
  • In any other New Mexico county or Albuquerque  – Apply Here

Assistance for Homeowners

  • For mortgage and utility assistance for homeowners – Apply Here
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Are you eligible for a streamlined application?

Your landlord/utility provider may already be working with our program. If so, you may complete a shortened application for a streamlined application.

Check to see if your landlord/utility provider is already working with us.

Participating Landlords/Utility Providers

Continue to Application

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Do you need help paying for rent or utilities?

WE CAN HELP.

Rent and utility assistance can pay for past unpaid bills as well as current or future bills.

STREAMLINED APPLICATION PROCESS

For a streamlined application process, eligible applicants can apply for rental and utility assistance directly through their landlords and utility providers.

Eligible applicants complete a shortened application. If the application is approved, a payment will be issued directly to the landlord or utility provider, and the applicant’s account will be credited to reflect the payment.

All applications will be reviewed for eligibility – this is not a guarantee of application approval.

Check to see if your landlord or utility provider is already engaged with our program. 

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Apply for Rental Assistance

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Am I Eligible?

You may be eligible if you:

  • Are a renter in New Mexico
  • Owe rent or utility
  • Have an annual household income that falls below the program’s income limits
  • Have been affected financially by the COVID-19 pandemic, receive unemployment benefits, or experienced a reduction in household income
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What Does it Cover?

  • Rent – View market rents
  • Utility bills, this includes electric and gas
  • Water and sewer
  • Trash removal, fuel oil, wood and pellets

Note to Applicants:

Receiving rental assistance will have no immigration effects for applicants or family members. Rental assistance is not used in a public charge test.

 Information about immigration status, social security numbers, or ITINs are not required to receive rental assistance.

 Any information provided in application process for ERAP is confidential and will not be shared with immigration enforcement.

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REQUIRED DOCUMENTS

Identification (ID)

Government issued or other documents. Examples include: Driver’s License, Visa, Passport, Military ID, Consulate Card, Foreign National ID, Birth Certificate, Social Security Card, or other Government Issued ID.

 Note: A Social Security number is not required. Applicants can enter 9 zeros (0’s)  or 9 nines (9’s)  in this section of the application.

Proof of Income

Current Pay stubs, most recent W-2 or 1040 Tax Form; current unemployment benefit award statement; copy of job/loss terminations, furlough, or reduction of hours; affidavit of self-employment; bank statements; low income determinations by government entity; etc

If you can’t provide one or more of these documents, you can use the attestation form below:

Certification of Zero Income

Lease Agreement and Past Due Rent

These can include: Current lease or rental agreement from landlord, statement from landlord, court eviction, etc. and proof of past due rent (if any).

If you can’t provide one or more of these documents, you can use the attestation forms below:

Unemployment Support (Optional)

Current Proof of unemployment support from Department of Workforce Solutions, if you receive unemployment.

Eviction Notice (Required if in the eviction process)

Notice, summons, and/or any other court related notice.

Utility bill(s) (Required for utility assistance)

Screenshots are allowed.

If you can’t provide records of your utility bills, you can use the attestation form below:

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Where can I Apply for rental assistance?

All renters in New Mexico can apply! However, some applications depend on where you live. Use the map below to find out how you should apply.

If you are having trouble with the application, please call 1-833-485-1334 to speak to a representative

Email communication will come from @state.nm.us.  Please check spam/junk folders.

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Request a Paper APPLICATION

 If you cannot complete an application online, please fill out the form below.

Please fill out this form to request a paper application. Your form will be sent to you by mail. This process does take longer, so we encourage you to apply online if you are able to.

Contact us at 1-833-485-1334 if you have difficulty completing an application.

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Frequently asked questions (faqs)

What type of assistance is available?

The Emergency Rental Assistance program is available to New Mexico renters who need help paying for rent and utilities. This assistance can be used for past unpaid, current, and future rent and utility bills or payments.

 This assistance is not a loan and does not need to be repaid. It is an award given to eligible renters so that they can stay in their homes rather than face eviction.

Am I eligible to apply for assistance?

You may be eligible if you:

  • Are a renter in New Mexico
  • Owe rent or utility
  • Have an annual household income that falls below the program’s income limits
  • Have been affected financially by the COVID-19 pandemic, receive unemployment benefits, or experienced a reduction in household income
  • Are at risk of experiencing homelessness or housing instability

Where and how do I apply for rent and utility assistance?

If you live in any county in New Mexico or within the Albuquerque city limits, you can apply online at the application portal or you can submit a paper application to Info@RentHelpNM.org or mail it to: DFA: 407 Galisteo, Santa Fe, NM 87501, Attention: ERAP.

 If you live in Bernalillo County and outside of the Albuquerque city limits, apply at https://www.bernco.gov/rent.

 If you live in Doña Ana county, apply at https://www.donaanacounty.org/rent-utilities-assistance.

Is there a cap or maximum amount of assistance I can receive?

Applicants can receive up to 15 months of assistance across all programs including rent/utility, hotel, and relocation assistance.

 Applicants may reapply for additional assistance at the end of the three-month period if needed and if the 15 month time limit for assistance is not exceeded.

 For example, an applicant could receive 6 months of hotel assistance, 3 months of relocation assistance, and 6 months of rental and utility assistance. After 15 months of assistance, applicants are no longer eligible for more assistance under our program.

What is the status of my application?

To check your ERAP application, click here.

You will need the email address and password from when you applied.

What if my utility provider isn’t in the application system?

If your utility provider is not available as a vendor in the application portal, please select the “Other” option and enter your utility provider in the space indicated.

What is the Relocation Assistance Program?

The Relocation Assistance Program (RAP) may provide eligible New Mexico applicants who have yet to move into a new unit and that have been displaced for an eligible reason from a previous unit in New Mexico with first and last month’s rent, security deposit, and three months of future rent and utilities. Future utilities may be paid at an estimated average cost. If you’ve already moved into the unit please see Emergency Rental Assistance.

Please note – to be eligible for relocation assistance, the landlord must agree to participate in the program. ERAP will not issue payments to the applicant.

View the Relocation Assistance Program - FAQ (updated)


This program is only available for applicants in ABQ city limits and any county in New Mexico excluding Doña Ana County and Bernalillo County.

What is utility assistance?

Utility assistance can be used to pay past due, current, and future utility bills.

 Utility assistance can be used for electricity, gas, water and sewer, trash removal, fuel oil, wood, and pellets. 

What documents do I need to apply?

Applicants will need to submit the following documents:

  • Identification

Note: A Social Security number is not required. People without a Social Security number can apply.

  • Current rental lease or statement from landlord
  • Proof of income
  • Proof of past due bills
  • Utility bills (if applying for utility assistance)
  • Optional - Proof of unemployment
  • Eviction Notice (only required if you are in the eviction process)

 View more information about required documents here.

What if I live in Dona Ana County or Bernalillo County outside of Albuquerque city limits?

Bernalillo County (outside of ABQ limits) and Doña Ana County administer their own rental and utility assistance programs.

 If you live in Doña Ana County, apply here: DonaAnaCounty.org/rent-utiltiy-assistance

 If you live in Bernalillo County outside of CABQ limits, apply here: Bernco.gov/rent

Will I receive the financial assistance payment?

The program will pay the landlord and/or the utility provider directly. In circumstances where the landlord or utility provider is unable to accept the payment directly from the program, then the applicant will receive the funds to pay their bills.

Do I need to pay back the assistance?

This assistance is not a loan and does not need to be repaid. It is an award given to eligible renters so that they can stay in their homes rather than face eviction.

What if I am missing documents for my application?

Applicants with missing documents can complete an attestation form in replacement. Please view eligible attestation forms here.

 If you submit your application with missing documents, you will be notified by a pre-audit reviewer and asked to submit missing documents or applicable attestations.

What is the Hotel Assistance Program?

The Hotel Assistance Program (HAP) may provide eligible New Mexico applicants with up to three months of future hotel or motel costs. Eligible applicants will be placed in an available participating hotel/motel with current availability.

View the Hotel Assistance Program - FAQ (updated)

This program is only available for applicants in ABQ city limits and any county in New Mexico excluding Doña Ana County and Bernalillo County.