As of September 17, 2021, we have issued 17,181 awards totaling $42,712,450.63

1-833-485-1334
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Emergency Rental Assistance Program Logo

Where can I apply for Rental, Utility and Mortgage assistance?

  • If you live in Doña Ana County – Apply Here
  • If you live in Bernalillo County, outside of ABQ city limits – Apply Here
  • If you live in any New Mexico county or within the Albuquerque city limits – Apply Here
  • If you are a homeowner in New Mexico in need of utility assistance Apply Here
  • If you are a homeowner in New Mexico in need of mortgage assistanceApply Here

*Please Note: ERAP applicants will be receiving application status emails from DFARental.Programs@state.nm.us.  Please be sure to monitor SPAM and JUNK folders for these emails.

 

Emergency Rental Assistance Program Logo

What Documents do I Need to Apply?

Applicants will be required to provide documentation showing:

  • The applicant is renting a residential dwelling
  • That the applicant lives in NM
  • That the applicant has been indirectly or directly impacted by COVID-19
  • At least one household member is at risk of homelessness or housing instability
  • The applicant’s household is under the Program Income Limits

I understand. I’m ready to apply.

Emergency Rental Assistance Program Logo

Do you need rental or Utility assistance?

The state of New Mexico will grant $170M of federal aid to New Mexicans for rental and utility assistance to households experiencing financial hardship due to the COVID-19 outbreak.

If you are having trouble with the application, please call 1-833-485-1334 to speak to a representative

APPLICATION STATUS UPDATE: WE WILL CONTINUE TO REVIEW, PROCESS AND AWARD ALL VALID APPLICATIONS SUBMITTED ON OR BEFORE SEPTEMBER 30, 2021 AFTER SEPTEMBER 30, 2021.

Emergency Rental Assistance Program Logo

Apply for Rental Assistance

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Am I Eligible?

  • You owe rent to a landlord or management company and can show proof of residency in the state of New Mexico
  • Have been affected financially, directly or indirectly, by the COVID-19 pandemic
  • A household income that falls under the COVID-19 Housing Cost Assistance Program Income Limits
  • Received unemployment benefits or experienced a reduction in household income, directly or indirectly, due to the COVID-19 pandemic
  • At risk of experiencing homelessness or housing instability
  • Able to prove you owe rent and/or utilities dating as far as March 30th, 2020
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What Does it Cover?

  • Rent
  • Utility bills, this includes electric and gas
  • Water and sewer
  • Trash removal, fuel oil, wood and pellets
  • Other expenses related to housing costs such as hotel/motel costs
Emergency Rental Assistance Program Logo

Where can I Apply for rental assistance?

If you are having trouble with the application, please call 1-833-485-1334 to speak to a representative

Emergency Rental Assistance Program Logo

Request a Paper APPLICATION

Please fill out this form to request a paper application be sent to you by mail if you cannot complete an application online. This process does take longer, so applicants are encouraged to try to apply online first.

Contact our representatives at 1-833-485-1334, if you have difficulty at any time completing an application.

APPLICATION STATUS UPDATE: WE WILL CONTINUE TO REVIEW, PROCESS AND AWARD ALL VALID APPLICATIONS SUBMITTED ON OR BEFORE SEPTEMBER 30, 2021 AFTER SEPTEMBER 30, 2021.

Emergency Rental Assistance Program Logo

Frequently asked questions (faqs)

What type of assistance is available?

Rental and utility assistance is available to households who are obligated to pay rent on a residential dwelling. Rental assistance can be used for unpaid, current and future rent and utilities. Funding may also be available for other housing-related expenses incurred directly or indirectly due to the COVID-19 outbreak.

Am I eligible to apply for Rental Assistance?

  • Households paying rent on a residential dwelling
  • Households, where one or more individuals have either: a) qualified for unemployment benefits; or b) experienced a decrease in household income, incurred significant costs, or experienced other financial hardship due to the COVID-19 outbreak such as:
      • Job loss;
      • Job furlough;
      • Closure of place of employment;
      • Reduction in self-employment compensation;
      • Job loss and/or wage reduction due to requirement to be quarantined based on a diagnosis of COVID-19; or
      • Other pertinent circumstances leading to financial hardship;
  • Households where one or more individuals within the household can demonstrate a risk of experiencing homelessness or housing instability;
  • A household income at or below 80% of area median income as defined by the Department of Housing and Urban Development provided in this link: http://housingnm.org/assets/content/Income_Limits.pdf;
  • Have a current primary residence in a housing unit in New Mexico;

Where do I apply for Rental Assistance?

If you live in any New Mexico county or within the Albuquerque city limits, you can apply on this website beginning April 5th, 2021. 

If you live in Bernalillo County, outside of ABQ city limits: https://www.bernco.gov/rent  

If you live in Doña Ana County: https://www.donaanacounty.org/rent-utilities-assistance

    How do I apply for Rental Assistance?

    You can apply through the following method beginning April 5th, 2021:

    • Web portal at RentHelpNM.org; or
    • Download and submit the application via email at Info@RentHelpNM.org or mail to DFA: 407 Galisteo, Santa Fe, NM 87501, Attention: ERAP.

      Is there a cap or maximum amount of Rental Assistance I can receive?

      Rental Assistance is capped at 15 months of rental and utility assistance, which is dependent on the individual’s situation. For current and future rent and utility payments, assistance will be provided for three months at a time. At the end of the three months, renters will be able to re-apply for another three months of assistance if they have not reached the 15 month limit. Priority will be placed on paying past due rent and utilities before any assistance is provided for current and future rent and utility payments.

      What is the status of my application?

      To check your ERAP Application click here. You will need the email address you applied with and your password.

      What is Utility assistance?

      Utility assistance is defined as assistance to renters to pay past-due, current and future bills for electricity, gas, water and sewer, trash removal, fuel oil, wood, and pellets.     

      Utility assistance is capped at 15 months which is dependent on the individual’s situation.  Utility assistance is only available to renters, not homeowners.  

      Payments will be made directly to the utility provider.

      What documents do I need to apply?

      Applicants will need to provide documentation that they meet each of the eligibility criteria.

      The applicant must provide documentation showing that he or she is renting a residential dwelling. This can be a lease agreement. If a lease agreement does not exist other documentation, such as letter from the landlord, utility bills in the applicant’s name for the rental unit, or bank statements/canceled checks showing a pattern of paying rent, can be provided. If the applicant is applying for assistance with back rent, then documentation on the amount of unpaid rent must also be provided.

      Applicants must provide documentation of income for all adult household members. Income documentation can include but is not limited to pay stubs, unemployment award letter or most recently filed income tax return. Applicants must provide documentation showing the total household income for 2020 or current monthly household income.

      Applicant must provide documentation showing that at least one household member is at risk of homelessness or housing instability. This can include notice of delinquency, notice of termination or eviction notice from a landlord, utility shut-off notice or written signed self-certification as documentation.

      Applicants must provide documentation showing that they have been directly or indirectly impacted by COVID-19.

      If the applicant is applying for utility assistance, then documentation showing unpaid and/or current utilities expenses must be provided.

      When will the Rental Assistance Program be available?

      The program will be open to applicants beginning April 5th, 2021

      Will I receive the financial assistance payment?

      The State of New Mexico will either pay the landlord and/or the utility provider directly depending on the financial assistance request.  Requests for other financial assistance such as wood, pellets, hotel/motel costs etc., will be reviewed for possible award.

      What if I live in Dona Ana County or Bernalillo County outside of Albuquerque city limits?

      Apply directly at:

      Dona Ana County: DonaAnaCounty.org/rent-utiltiy-assistance

      Bernalillo County outside of CABQ limits: Bernco.gov/rent